Privacy & Security
SaveMyLight International Ltd respect the privacy of our visitors and are committed to preserving your online safety by preserving your privacy at anytime you visit or communicate with our site. Our privacy policy has been provided and reviewed by the solicitors at Legal Centre who specialise in online internet contracts.
Our Terms of Use and Privacy Policy offers you a thorough explanation regarding your personal data provided to us or any data we may collect from you.
This Privacy Policy is updated from time to time; therefore, it should be reviewed occasionally.
For the purpose of the Data Protection Act 1998, Mr Steven Williams is our data controller. He can be contacted at SMV Ltd – TF116, Unit 1, Progress Drive, Cannock, Staffordshire, WS11 0JE, United Kingdom.
1. Collected Information
Data can be collected and processed during the operations of our website. The following are ways we may perform these actions:
1.1 Data regarding your visit(s) to our website and any resources used are collected. The following is included and not limited to: location data, weblogs, traffic data, and any other communication information.
1.2 Any forms you fill out on our site allows us to collect data such as your IP Address or registering for information when you complete a purchase.
1.3 Should you contact our company through the ‘Contact Us’ page your IP Address will be noted for anti fraud purposes and to stop ‘spamming’.
1.4 If for any reason you communicate with our personnel or site we may collect information.
2. Cookie Usage
There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.
Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details will be shared that could identify you.
We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you.
Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access.
Our advertisers may download cookies to which we have no control. If used, these cookies are downloaded by clicking on an advertisement found on our website.
3. Our Use of Your Information
Information stored or collected regarding you helps us improve and offer services you need. The following list contains how we might use your data:
3.1 Any request you make of our site or personnel allows us to use information you provided us with, relating to the products or services we have. We may also send information on products or services you may be interested in, as long as consent has been received.
3.2 Contract Commitments: To meet any Commitment we make to you.
3.3 Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.
3.4 An existing customer may be contacted regarding products and services related to any item of previous sale you made on our site.
3.5 We may use data or allow third parties to use information that is not related to goods or services you may be interested in. We or third parties contact you only if consent has been provided by you at anytime, based on information we collected.
3.6 Any new customer can only be contacted by us or third parties if consent has been offered via our site. We only send communications you have consented to.
3.7 Anyone who does not wish to give consent for our site or third party use has the opportunity to decline. Once we receive your withhold for consent we will remove your details from any mailings or third party communications.
3.8 None of the information collected about you will offer identifiable characteristics. Information shared to a third party is statistical only. We will not reveal who you are, only mathematical information about our visitors.
4. Personal Data Storage
4.1 Locations outside the European Economic Area may be used for transferring data we collect about you. These data sites are for storing or processing of your information. The information we share outside the European Economic Area may be shared with staff based on the process and storage of said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the European Economic Area. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.
4.2 Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety.
4.3 You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.
5. Information Disclosure
5.1 At times we may disclose personal information to persons in our group. This can include subsidiaries, holding companies, or any other subsidiaries involved in our business, if applicable.
5.2 Third Party disclosure may occur for the following reasons:
5.2.1 Selling any or all of our business to a third party may result in sharing your information.
5.2.2 At any time when we are legally required to we may disclose information about you and your visits to our sites.
5.2.3 To prevent fraud and help in fraud protection in order to reduce credit risk, we may disclose information.
6. Paypal Privacy Policy
Compliance with Data Protection Laws. With regard to any personal data processed by PayPal and the merchant. PayPal and the merchant will respectively each be a controller in respect of such processing. PayPal and the merchant agree to comply with the requirements of the Data Protection Laws applicable to controllers in respect of the provision of their respective services and otherwise in connection with this Agreement. For the avoidance of doubt, PayPal and the merchant each have their own, independently determined privacy policies, notices and procedures for the personal data they hold and are each a data controller (and not joint data controllers). In complying with the Data Protection Laws, PayPal and the merchant shall, without limitation:
- implement and maintain at all times all appropriate security measures in relation to the processing of personal data;
- maintain a record of all processing activities carried out under this Agreement; and
- not knowingly do anything or permit anything to be done which might lead to a breach by the other party of the Data Protection Laws.
7. Third Party Links
Third party links may be discovered on our site. These third party links have their own privacy policy, which you agree to when you click on the link. We are not responsible nor do we accept responsibility for third party links. Our liability covers us only on our site, and thus we do not accept liability for third party links as we have no control over them.
8. Information Accessibility
We cannot withhold data we collect about you, as per The Data Protection Act 1998. This act provides you with access to any information we may hold on you. If you wish to have access about our data collection on you please pay our fee of £10. The fee covers our costs for processing your request and getting the data to you. Please use the contact details below to formulate your data access request.
9. Contacting Us
Please feel free to contact us with queries, requests or comments you may have about our Privacy Policy.
We welcome any communication via the email address supplied here: enquire@savemylight.co.uk
Our registered, correspondence and returns address is:
SaveMyLight International Ltd
SMV Ltd – TF116
Unit 1, Progress Drive
Cannock,
Staffordshire
WS11 0JE
Our landline office telephone numbers are +44(0)871 288 266 0 or +44(0)871 288 266 2 and an answerphone is available when the line is busy or unattended.
If you are unable to contact us by telephone please email enquire@savemylight.co.uk
All calls are recorded for training and monitoring purposes. Calls to our office lines are charged at up to 13p per minute at all times from a UK Landline.
Some mobile networks and other providers may charge a supplier’s access charge of which we have no control over. Always seek permission from the bill payer.
SaveMyLight International Ltd records all incoming and outgoing telephone calls whether landline or mobile. Should you proceed to purchase from us, request technical advice or contact us for any reason your call will be recorded and stored. Should it be decided the call is no longer relevant it shall be removed from the log system. We have the right to review the recording to listen to information given between both parties.
We have the right to use any recording stored for Legal purposes.
By contacting SaveMyLight International Ltd you consent to the recording of the telephone call.