Dear Steve,
Thank you for your advice re my light fitting with broken transformer.
It appears the product you sent was indeed not faulty despite my insistence it was and the issue stopping the transformer from working was a damaged, burnt out terminal block holding all the neutral wires together.
I can only guess this was done when the original unit failed and caused a surge of power.
The terminal has been replaced as some of the wiring and the light now works.
Thank you again.
Mr Hunter
RESPONSE
Hello Mr Hunter,
Don’t worry. I am used to it now.
Damaged crimp hat terminals are very common. The damage happens when the original transformer gives that last surge of power before failing.
I am pleased your light is now fixed.
Steve