News - Page 2 of 5 - SaveMyLight

Royal Mail Strike Action

6 December 2022

As many customers will have heard Royal Mail staff are striking over pay and conditions which is having a knock on affect on postal deliveries in the UK and with International shipping. We are receiving hundreds of emails and telephone calls from customers asking to know where their goods are... Continue reading

Royal Mail UK & International Shipping & Customs Entry Clearance

1 November 2022

As of 1st October 2022 SaveMyLight was left with no other option but to remove Fedex as delivery agent and instruct Royal Mail UK to handle all of our International Shipping. One of the main reasons for this switch was to reduce the Import Duty applied and then a subsequent... Continue reading

Reduced Payment Options to Australia, New Zealand & some Middle Eastern Countries

1 November 2022

It is with profound regret that SaveMyLight has had to remove some payment options available to certain countries. We have recently been affected and seen a growing trend in fraudulent sales from a select few countries which have involved goods being delivered and then a reversal of funds by various... Continue reading

Halogen Bulb Ban

18 June 2021

Find Out More About The Halogen Bulb Ban - Download our notes here Continue reading

Returns Address

1 April 2021

SaveMyLight would like to advise that as of 01/04/21 our registered business and returns address will be:- Returns Dept SMV Ltd - TF116 Unit 1, Progress Drive Cannock Staffordshire WS11 0JE If you are returning goods they MUST be REGISTERED with us first BEFORE returning and our returns procedures followed.... Continue reading

Royal Mail List of Covid Blackspots With Limited Delivery Services

19 January 2021

Royal Mail has published a list of 28 areas suffering from limited delivery services as more of its workforce is affected by Covid-19. The zones - comprising 27 in England and one in Northern Ireland - are no longer receiving regular post because of the high numbers of Royal Mail... Continue reading

Royal Mail Coronavirus Delivery Times

30 April 2020

During these unprecedented times, Royal Mail continue to work hard to collect, process and deliver the UK’s mail. However, despite their best endeavours, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. SaveMyLight have been... Continue reading

Royal Mail Price Increase March 2020

23 March 2020

SaveMyLight would like to advise that as from 23/03/20 Royal Mail will increase their UK pricing to the following: Standard Delivery 1st CLASS RECORDED UK – £4.70 (1-2 day service) 2nd CLASS RECORDED UK – £4.10 (2-3 day service) Guaranteed Next Day Delivery (some remote postcodes will be delivered by... Continue reading

Returns Involving The Safety Cut Out Feature

20 March 2020

SaveMyLight would like to advise customers that as from 01/04/19 the retesting charge for UK customers returning products in Safety Cut Out mode (SCO) will be set at £10.00 and for international customers the charge is 12.00 Euros. The Guidance Notes supplied at the time of delivery can be found... Continue reading

Customers Overloading Transformers

20 March 2020

As the nights draw in more and more customers are keeping their light fittings on for longer. Some customers are keeping their light/s on all night, which is not recommended. We are seeing halogen transformers being returned to us with clear signs of overloading. Some customers are changing their halogen... Continue reading