News - Page 3 of 5 - SaveMyLight

5 Electrical Manufacturers Cease Trading

17 December 2019

We are sad to report some of the biggest electronic transformer manufacturers in China have closed their doors for the final time in 2019.As the Chinese economy continues to go through a downward turn and technology changes manufacturers cannot sustain the loss of income coupled with high rents and other... Continue reading

Transformers Located in Fireplaces, Cooker Hoods, Conservatories, Kitchens & Bathrooms

23 October 2019

SaveMyLight have noticed an increase in halogen transformers and ballasts being fitted to fireplaces, cooker hoods, kitchens and conservatories which are failing at an alarming rate and this is not due to a manufacturing defect in every product. Fireplaces / Cooker Hoods – Manufacturers are fitting halogen transformers into housings... Continue reading

Abusive Calls & Emails to Customer Services

1 November 2018

SaveMyLight pride ourselves on our customer service and the ability to resolve customer problems by telephone or email in a timely manner. We are here to help. This is our job. Problems often occur immediately when customers fail to read the Guidance Notes supplied with every purchase of a product... Continue reading

Customers Ignoring Guidance Notes

25 August 2018

Despite repeated warnings on this website and the guidance notes supplied with every purchase of a transformer, customers are still ignoring the need to have items fitted by a Qualified Electrician. Customers are continuing to telephone or email us asking ‘what wire goes where?’, ‘how do I fit it?’ and... Continue reading

New Paypal Currency Conversion Terms

2 November 2017

SaveMyLight has received the following updated terms and conditions which apply to customers making payment in other currencies which is then converted. 5. Currency Conversion We have amended section 8.2 (Currency Conversion) and section A3.1 of Schedule 1 (Other Fees – Currency Conversion) to clarify what happens when your transaction... Continue reading

Eaglerise Cease All Halogen Transformer Production

5 October 2017

It is with great sadness that we have to announce that Eaglerise, one of the biggest Chinese companies to ever produce halogen transformers is to cease all halogen transformer production as of the end of this year.The reason for this is that Eaglerise are now moving into the LED market.... Continue reading

Customers Not Reading Cut Off Times or Terms & Conditions

26 September 2017

Save My Light would like to remind customers that by ticking the four check boxes at checkout means you are agreeing to Save My Light’s Terms and Conditions as well as other key information. Customers cannot progress to making payment until these boxes have been ticked. These check boxes are... Continue reading

Customers Claiming Products are Faulty

22 December 2016

As is usual around this time of year SaveMyLight sees an influx of customers placing orders for products. However for some customers the moment the goods arrive the customer claims the goods are faulty. SaveMyLight would like to remind all customers that everything that leaves this company is tested before... Continue reading

Shipping to Russia

20 November 2016

SaveMyLight have no issue selling items to Russian customers however we are unable to ship any items to Russia. The reason for this is that Russian customs are continually refusing the entry of our goods to Russia. Upon this happening we then have to pay for the return of the... Continue reading

Dongguan Hopestar Electronic Co Ltd

10 November 2016

SaveMyLight are proud to announce that we are in talks with Dongguan Hopestar in becoming the UK supplier for their electronic components. We are in the process of ordering a vast amount of sample models. When these pass our strict QC then we shall commence regular orders with them. We... Continue reading